Privacy Policy
Last updated: January 1, 2024 • Effective: January 1, 2024
Overview
Testbook247 ("we", "us", or "our") operates the website Testbook247.com and related services. This Privacy Policy describes how we collect, use, and protect your personal information when you use our platform for exam preparation, mock tests, and government job notifications.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
- Account Registration: Username and password when you create an account
- Contact Forms: Name, email address, subject and message when you contact us
- Test Attempts: Answers you submit during mock tests
Information Collected Automatically
- Usage Data: Pages visited, time spent, test scores and attempt history
- Device Information: Browser type, operating system, device type
- Log Data: IP address, access times, referring URLs
- Cookies: Session cookies to keep you logged in
How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account
- To provide and improve our mock test and exam notification services
- To calculate your scores, ranks, and percentile
- To send important service-related notifications (not marketing spam)
- To respond to your support requests and inquiries
- To detect and prevent fraudulent or abusive activity
- To analyze usage patterns and improve user experience
Sharing of Data
We do not sell, rent, or trade your personal information to third parties. We may share information only in these limited circumstances:
- Service Providers: Trusted vendors who help us operate the platform (hosting, analytics) under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or government regulation
- Safety: To protect the rights, property, or safety of Testbook247, our users, or the public
- Leaderboards: Your username and score may be visible to other users on public leaderboards
Cookies & Tracking
We use cookies to enhance your experience on our platform:
- Session Cookies: Keep you logged in during your visit (deleted when you close your browser)
- Preference Cookies: Remember your filter settings and preferences
- Analytics Cookies: Help us understand how users interact with our site (anonymized)
You can control cookies through your browser settings. Disabling cookies may affect some features like staying logged in.
Data Security
We implement industry-standard security measures to protect your information:
- Passwords are stored using strong hashing algorithms (never in plain text)
- HTTPS encryption for all data transmitted between your browser and our servers
- Regular security audits and vulnerability assessments
- Access to user data is restricted to authorized personnel only
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your account and associated data
- Opt-out: Unsubscribe from any non-essential communications
To exercise any of these rights, please contact us.
Children's Privacy
Testbook247 is intended for users who are 16 years of age or older. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided us with personal information, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify users by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: